Introduction
This Privacy Policy explains how White Oak Wellness Retreat collects, uses, and protects your information when you visit our website at whiteoakbandb.com. We are committed to respecting your privacy and ensuring transparency about the data we handle. This policy applies to all visitors to our site, regardless of location.
Information We Collect
When you visit our website, we automatically collect certain non-personal information through standard web technologies. This includes:
- IP address and approximate location derived from it
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search engine
- Standard server log data
We do not collect names, email addresses, phone numbers, or any other personally identifiable information unless you voluntarily provide it through a contact form — and even then, we do not store it in a database.
How We Use Information
The information we collect is used solely for the following purposes:
- To understand how visitors interact with our content
- To improve website performance and user experience
- To analyze traffic patterns and optimize content delivery
- To ensure the website functions correctly and securely
We do not use your data for marketing, profiling, or any commercial purpose beyond site operations. No personal data is sold, rented, or shared for third-party advertising.
Cookies and Tracking Technologies
We use cookies — small text files stored on your device — to enhance your browsing experience. These include:
- Essential cookies: necessary for website functionality
- Analytics cookies: used by third-party services to measure site usage
- Preference cookies: remember your settings (e.g., language)
You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the site. We do not use tracking technologies for targeted advertising.
Third-Party Services
We use trusted third-party services to help us understand website traffic and improve our content. These include:
- Google Analytics: collects anonymous usage data to analyze visitor behavior. Google’s privacy policy can be found here.
- Cloudflare: provides security and performance optimization. Cloudflare’s privacy policy can be found here.
These services operate under their own privacy policies. We do not control how they use your data, but we ensure they comply with applicable data protection laws.
Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our website is encrypted using SSL/TLS. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to maintain the highest standards.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
- The right to be informed about how your data is used
- The right of access to your personal data
- The right to rectification of inaccurate data
- The right to erasure (right to be forgotten)
- The right to restrict processing
- The right to data portability
- The right to object to processing
If you wish to exercise any of these rights, please contact us at the email address below. We will respond within one month. Please note that we do not store personal data in a structured format, so most requests will relate to data collected via server logs or cookies, which can be deleted through your browser settings.
Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact:
Thaddeus Hawthorne
Email: [email protected]
Address: Queensland Art Gallery, Stanley Pl, South Brisbane QLD 4101, Australia
